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FAQs

Welcome to our FAQ page

1) How long does it take to process my order?

It takes 2-4 days for orders to be processed.

2) How long does it take for my package to arrive?

It takes 10-21 days for your order to arrive.

Sometimes we will recive a lager amount of orders form social media via 

Twitter, Facebook, and Instagram this can delay processing for several days 

I am one man running this entire business out of my mom's garage please bear with me.

3) Will all of my items come in one package?

We ship from multiple warehouses so you may receive multiple packages.

4) What is your return policy?

Customer service is our first priority. We want to ensure you are completely satisfied with your purchase and that we do everything possible to meet and exceed your expectations. If you purchase an item from us that for any reason fails to give complete satisfaction, you may return it to us for an exchange or full refund. The merchandise must be new, unused and in its original packaging. We cannot accept returns after 3-days. Your refund will be for the purchase price only, no refunds on shipping. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. You can email us at wfervil@blackafterparty.com.

 

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